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Mamatva

Nourishing lives, one drop at a time.

A mobile app connecting medically verified breast-milk donors with parents and babies who need it — built around safety, trust, and accessibility.

Mamatva app screens: donor dashboard for a verified donor, and a donor search screen for a receiving parent
OVERVIEW

Project at a glance

Many mothers struggle with low milk supply, some babies can’t digest formula, and visually impaired parents often have no accessible way to find help. Donors with excess milk, meanwhile, have no safe, structured way to give it. Mamatva connects both sides through one verified, accessible platform.

Covers

Research, problem definition, personas, IA, wireframes, final UI, testing

Users

Parents who cannot breastfeed, and mothers with surplus milk to donate

Focus

Safety, trust, transparency, and accessibility for every user

DEFINE THE PROBLEM

No safe, verified way to find donor milk

Existing options lack medical testing, proper verification, and transparency — creating risk and doubt for both donors and receivers.

A problem

Parents needing breast milk have no trusted, medically verified, or accessible way to find safe donors.

Problem context

Low supply, premature births, same-sex parenting, adoption, and visual disabilities all make existing options unreliable.

THE AUDIENCE

Two sides of the same need

  • Mothers with low or no milk supply
  • Donors with surplus breast milk
  • Parents of premature or formula-intolerant babies
  • Adoptive and same-sex parents
  • Visually impaired mothers needing accessible design
ET

Emily Turner · Receiver

Software Developer · 32 · Married

A new mother struggling with low milk supply, searching for safe, verified donor milk for her baby.

Goals & needs

  • Ensure her baby receives safe, medically verified breast milk.
  • Find trusted donors quickly, without confusing platforms.

Pain points

  • No reliable place to find medically tested donors.
  • Anxiety from reading conflicting information online.
“I just want safe, verified milk for my baby without worrying every minute.”
SW

Sophie Williams · Donor

Stay-at-Home Mom · 28 · Married

A young mother with excess breast milk who wants a trusted platform to donate — or earn from it — safely.

Goals & needs

  • A secure system to donate or sell milk.
  • Clear steps for verification, storage, and delivery.

Pain points

  • No proper guidance on safe milk donation.
  • Worries about unverified buyers or unethical practices.
“I want to donate my milk safely and know it’s truly helping someone.”
OBJECTIVES

What the platform had to do

  • Build a trustworthy, medically verified donor platform
  • Provide safe, transparent donor–receiver interactions
  • Ensure accessibility for all usersIncluding visually impaired parents.
  • Support donors emotionally & financially
KPI

Verified donors completed

KPI

Successful donation matches

KPI

SUS usability score improvement

A four-week design sprint

  • Empathize
  • Define
  • Ideate
  • Prototype
  • Test
BRAINSTORM SOLUTIONS

Three directions, one system

Explored with Crazy 8s, mind-mapping, and quick sketching sessions to simplify donor verification and build user trust.

Safety & Verification

Multi-step donor medical screening, a verified donor badge with expiry date, and automatic re-testing alerts every two weeks.

Accessibility & Ease of Use

High-contrast mode for low vision, full voice-assisted navigation, and simple step-by-step flows for searching or managing requests.

Community & Emotional Support

A blog for donor and receiver stories, a message board for tips, and emotional support content for mothers facing low supply.

PROCESS

From flows to first sketches

Started by mapping user flows and information architecture for both donors and receivers, then sketched low-fidelity wireframes before refining them into accessible high-fidelity screens.

Receiver side

Home → Search Donors, Donor Profile, Requests, Community Blog — with filters, verification badge info, and past requests underneath.

Donor side

Dashboard → Verification, Upload Medical Reports, Requests, Profile — down to blood test uploads, availability, and earnings.

Hand-drawn paper sketches annotating the welcome screen, home screen, and donor search screen
First pass — pen and paper, before anything touched Figma.
FINAL DESIGN

Dark, warm, and legible under pressure

Why dark mode

New parents often browse in low-light conditions, late at night. Dark mode reduces eye strain and gives strong contrast for essential actions.

Colour & type

Bright purples on a dark theme feel warm rather than clinical. Status colours (green, orange, red) communicate progress and safety at a glance. Set in SF Pro Display for clean, scannable hierarchy.

Final Mamatva screens: donor search, donor dashboard, and the Writehub community feed
Mamatva desktop dashboard for a verified donor, showing donation stats and recent requests
A desktop dashboard for donors managing requests beyond just the app.
TESTING INSIGHTS

What testing changed

Insight

Users appreciated the verification flow, but felt some steps were unclear and wanted more feedback while uploading documents.

Changes

Added clearer progress indicators, simplified the verification steps, and increased spacing and contrast on key screens.

Result

Verification became faster, simpler, and more intuitive — especially for first-time users.

CONCLUSION

Final thoughts

Mamatva’s final design creates a safe, accessible, and trustworthy space for donor milk exchange. The refined flows and verification focus greatly improved user confidence and ease of use.

Mm

Thank you.

Nourishing lives, one drop at a time.